Terms of service

TERMS OF SERVICE

Last Updated: October 2025

OVERVIEW

Welcome to AuraDerm. The terms “we”, “us” and “our” refer to AuraDerm. AuraDerm operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). AuraDerm is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have given consent for any of your minor dependents to use the Services on devices you own or manage.

To use the Services, you may be asked to provide certain personal information such as your name, email address, billing, payment, and shipping information. You represent that all information provided is accurate, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all account activities. You may not transfer, sell, or assign your account to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to display our products accurately. However, colors and appearances may vary depending on your device and screen settings. We do not warrant that the quality or appearance of any products purchased will meet your expectations.

All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time or limit quantities sold to any person or region.

SECTION 3 - ORDERS

When you place an order, you make an offer to purchase. AuraDerm reserves the right to accept or decline your order for any reason. Orders are not accepted until payment has been received and processed.

We may contact you if your order cannot be completed or requires modification. Your purchases are subject to our Refund and Return Policy. All purchases must be for personal use and not for resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change at any time without notice. The price charged will be the price in effect at the time the order is placed. Prices shown exclude taxes, shipping, and handling fees unless otherwise noted.

You agree to provide accurate and up-to-date payment information. By submitting payment details, you represent that you are authorized to use the provided method and that charges incurred will be honored by your payment provider.

SECTION 5 - SHIPPING AND DELIVERY

Delivery timelines are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or other factors beyond our control. Once products are handed to the carrier, the title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

All materials on our website—including trademarks, images, text, graphics, and product designs—are owned by AuraDerm or its licensors and are protected by intellectual property laws. You may not copy, distribute, modify, or exploit any content from our Services without written permission.

AuraDerm’s name, logo, and related marks are trademarks of AuraDerm. Unauthorized use is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or features that we do not control or monitor. These are provided “as is” and “as available.” We are not responsible for any damages or losses resulting from your use of such third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to external websites. We are not responsible for examining or evaluating third-party content or their privacy practices. Accessing third-party sites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

AuraDerm is powered by Shopify, which provides the platform that hosts our online store. However, all sales and transactions occur directly between you and AuraDerm. Shopify is not responsible for any aspect of these transactions, and you release Shopify from any claims or damages arising from your interactions with AuraDerm.

SECTION 10 - PRIVACY POLICY

All personal data collected through our website is handled according to our Privacy Policy. Shopify also processes certain information to operate the platform. By using our Services, you consent to both AuraDerm and Shopify’s privacy policies and data handling practices.

SECTION 11 - FEEDBACK

If you provide feedback, reviews, or suggestions to AuraDerm, you grant us a perpetual, royalty-free license to use, reproduce, and display such content for business purposes. You represent that you own or have the right to submit such feedback. We reserve the right to remove unlawful or offensive feedback at our discretion.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or omissions in product descriptions, pricing, or availability. We reserve the right to correct any such errors or cancel orders affected by them at any time without prior notice.

SECTION 13 - PROHIBITED USES

You agree not to use our Services for any unlawful purpose, to violate any regulations, to infringe upon intellectual property rights, or to transmit viruses or malicious code. You may not collect personal data from others or interfere with the functionality of the website.

We reserve the right to terminate your access if we determine a violation of these Terms.

SECTION 14 - TERMINATION

We may suspend or terminate your access to our Services at any time without notice for violations of these Terms. Termination does not affect rights and obligations incurred prior to termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Except as expressly stated, the Services and all products are provided “as is” and “as available.” We make no warranties of any kind, express or implied, regarding the operation or availability of our Services or the products sold.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, AuraDerm, its affiliates, officers, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless AuraDerm, Shopify, and their affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

SECTION 18 - SEVERABILITY

If any part of these Terms is found unenforceable, the remaining sections shall continue in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver. These Terms constitute the entire agreement between you and AuraDerm and supersede all prior communications.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights or obligations without notice.

SECTION 21 - GOVERNING LAW

These Terms and any related disputes shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Srinagar, Jammu and Kashmir.

SECTION 22 - HEADINGS

Section headings are included for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to modify or update these Terms at any time. Updates will be posted on this page, and continued use of the Services after changes constitutes acceptance of the revised Terms.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

AuraDerm
Email: hello@auraderm.in